DOCUMENT:Q195725
TITLE   :Intermediate Network Driver Causes STOP 0x0000001E on MP PC
PRODUCT :Windows NT
PROD/VER:4.0
OPER/SYS:WINDOWS NT
KEYWORD :kbbug4.00 kbfix4.00 

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0
 - Microsoft Windows NT Server version 4.0
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SYMPTOMS
========

After you install an intermediate network driver, such as the DynamicAccess (R)
software Intermediate driver from 3COM Corporation, the Windows NT computer
may display a blue screen error message in Tcpip.sys with a STOP
0x0000000E. The second dword of the stop code will be 0xC00000005. This has
only been observed on multiprocessor computers. An intermediate driver is a
network driver that is layered between a transport driver and a miniport
driver to provide added functionality.

CAUSE
=====

The Tcpip.sys driver does not properly initialize on multiprocessor
computers.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Windows NT service pack that contains this fix.

To resolve this problem immediately, download the fix as described below.
For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the
World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes
or later:

   Date      Time                  Size    File Name     Platform
   --------------------------------------------------------------
   11/11/98  12:13p               147,664  Tcpip.sys     (x86)
   11/11/98  12:13p               268,880  Tcpip.sys     (Alpha)

This hotfix has been posted to the following Internet location as
Tcpipfxi.exe (x86) and Tcpipfxa.exe (Alpha):

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/
   hotfixes-postSP4/Tcpip-fix/

NOTE: The above link is one path; it has been wrapped for readability.

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged.
This fee is refundable if it is determined that you only require the fix
you requested. However, this fee is non-refundable if you request
additional technical support.

For more information about eligibility for no-charge technical support, see
the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE     : Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

Additional reference words: 4.00
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