DOCUMENT:Q181022 TITLE :Err: Cannot Write to LPTx Printing to Parallel Port PRODUCT :Microsoft Windows NT PROD/VER:4.00 OPER/SYS:WINDOWS KEYWORDS:kbbug4.00 kbfix4.00 kbprint ntprint -------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 -------------------------------------------------------------------------- SYMPTOMS ======== When you print to a parallel port on a computer running Windows NT, one of the following may occur: - After you clear a paper outage or jam on the printer and click OK on the following error message, the same error may reappear until Windows NT is shutdown and restarted: Cannot write to LPTx where x is the LPT port number - On host-based printers, the printer does not reset properly if you shutdown and restart Windows NT without first actually powering off the computer. - When you print with an older parallel port printer, the output has invalid, garbled, or missing characters or nothing prints. CAUSE ===== The first two symptoms above are caused by the local port monitor resetting faster than the port can become ready. The printer driver then interprets that the printer is properly reset, which is not the case. The third symptom is caused because the centronics handshake in Parallel.sys is too aggressive for some older types of devices. RESOLUTION ========== To resolve this problem, contact Microsoft Technical Support to obtain the following fix, or wait for the next Windows NT service pack. This fix should have the following time stamp: 03/24/98 01:22p 14,864 Parallel.sys (Intel) 03/24/98 01:24p 23,280 Parallel.sys (Alpha) This hotfix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ hotfixes-postSP3/prnt-fix/ NOTE: The above link is one path; it has been wrapped for readability. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: 4.00 lpt1 lpt2 ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.