DOCUMENT:Q196538 TITLE :Euro Currency Not Available in Windows NT WTS Character Sets PRODUCT :Microsoft Windows NT Terminal Server Edition PROD/VER:4.00 OPER/SYS:WINDOWS KEYWORDS:kbbug kbbug4.00 kbfix4.00 kbfix -------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition -------------------------------------------------------------------------- SYMPTOMS ======== In 1999, countries in the European Community (EC) will begin to use a single currency named the euro. The euro has an associated symbol called the euro currency symbol. There currently is not a keystroke in Windows NT Terminal Server Edition that will map to the euro currency symbol. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT Terminal Server Edition service pack that contains this fix. To resolve this problem immediately, download the fix as described below. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/support/supportnet/default.asp This hotfix has been posted to the following Internet location as Eurofixi.exe (x86) and Eurofixa.exe (Alpha): NOTE: This hotfix was updated December 17, 1998. ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40TSE/ hotfixes-postSP3/euro-fix/ NOTE: The above link is one path; it has been wrapped for readability. For additional download locations, please see the following Internet site: http://www.microsoft.com/ntserver/terminalserver/downloads/other/ TSEEuro/default.asp NOTE: The above link is one path; it has been wrapped for readability. NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q154871 TITLE : Determining If Your Product Is Eligible for No-Charge Technical Support STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0, Terminal Server Edition. MORE INFORMATION ================ For information on the Windows NT version 4.0 Workstation and Server version of this fix, please see the following article in the Microsoft Knowledge Base: ARITLCE-ID: Q182005 TITLE : Euro Currency Not Available in Windows NT Character Sets Additional query words: 4.00 wts tse natural language support ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.