Eligibility for an Account: Accounts on the CGS computer network and CGS servers such as CGSVAX are available to currently matriculating CGS students, faculty and staff. Accounts are also available through special applications to Academic Computing for faculty at other Claremont Colleges and visiting scholars. Accounts of graduating students will be maintained for 6 months after graduation and then deleted unless an extension or reactivation is requested. Accounts will be extended to any alumni who need the computing facilities for job searches.
Applying for an Account: Students must fill out an application to receive computer accounts. The accounts will be created within 24 hours by Academic Computing staff. If a client requires a modification in an account, e.g. resetting a password that they have forgotten, a request for the change must be submitted and will be met within 24 hours.
Use of an Account: Accounts on the CGS network give clients access to the Internet. For this reason and in order to protect their own work, Academic Computing requires that clients do not allow anyone else to use their accounts. Allowing someone else to use an account may result in that account being canceled. In addition, all accounts are to be used for academic purposes only.
II. Client Support form Lab Attendants
Lab attendants can help clients with some basic problems with applying for accounts or modifications in accounts, logging in, starting applications, printing from applications, recording hardware problems encountered by clients and identifying the right places to go for specific software support from computer coordinators and full-time staff. Clients must not expect them to provide help with specifics of individual software packages. Software-specific help is provided by e-mail help addresses, computing coordinators, and full-time academic computing staff.
III. Printing
All clients have privileges to print to the dot matrix printers on the network. Laser quality printing is available at the cost of $25 per semester. This fee entitles the client to print of any document, but only final copies should be laser printed. Multiple copies cannot be printed. Printing multiple copies may result in removing of laser printing privileges with an accompanying refund of the client’s laser printing fee. Clients must not allow others to use their account to do laser printing. Doing so may result in the loss of laser printing privileges. Network software will monitor total printing usage by each user.
IV. Software Support
Levels of Software Support: There are two levels of software on CGS computers. First level
software is fully supported. Problems with this software can be reported to lab attendants and
will be solved by computing coordinators or full-time staff. Second level software is provided
but not supported. Problems with this software can be reported but may not be addressed at
all.
Documentation: A great deal of hard copy documentation is available in the labs and on the S:
drive of the Novell network. Several manuals are available as well. Removal of any manual
from the lab will result in loss of all computing privileges. V. Network and Computer Use Clients are required to check the disks they put in CGS computers for viruses using the virus check programs provided on these computers. If any virus is found, it must be reported to a lab attendant or by e-mail to the computing staff. Deliberate introduction of viruses to the CGS network will result in immediate loss of computing privileges.
While attendants are on duty, clients are encouraged to allow the attendants to check their disk for viruses, using more current software to which the attendants have access.
Clients must not install any software on any computers on the CGS network. They must not modify software on the computers in any way. Doing either of these things may result in the loss of all computing privileges. A specific need to run a piece of software not currently on CGS computers should be addressed to Academic Computing: we will do what we can to accommodate the need. Use of the CGS network or the Internet to do any kind of damage to any computer on these networks or to threaten or harass any user on any computer or for non- academic purposes will result in the loss of all computing privileges at CGS.
No food or drink is allowed in any computer lab at CGS. Violation of this policy may result in loss of computing privileges.
No playing of computer games is allowed in any of the labs. This included Internet games such as MUDD and MUSH games. Playing of a game designed to produce network or individual computer problems will result in immediate loss of computer privileges.
VI. Problem Reports
To report specific and general problems with computer and network use, please use either the hard copy reports at the lab attendant desk, the suggestion/comment box.